from 10 AM - 10 PM
Please expect our delayed responses to your calls or messages if you contact us out of our work hours. We usually announce a day-off in advance if any. Please check with our reception before you make an appointment.
To come for a massage, both Kamin reception and our guests need to get a confirmation from each other, meaning that our reception needs to confirm you with date and time, program, and program duration via phone or message, and we need to be informed that it is all confirmed by you too.
If you read our message but you do not response, we consider it as no confirmation. and we will not make an appointment for you until we get your confirmation message.
YOUR LATE ARRIVAL AFFECTS EVERYONE
Please arrive on time since your late arrival definitely affects other guests after you. We reserve the right to provide less minutes on the program you have booked to avoid any effect on other guests after you. Your appointment will be canceled if you are later than 15 minutes.
NO SHOW UP/ NO ADVANCE NOTICE
We expect your advance notice informing us on your delayed arrival. If you show up later than 15 minutes without any advance notice that you will be late, we reserve the right to cancel your appointment that may affect other guests after you.
We reserve the right to block any future booking of guests who gives no advance notice and do not show up. due to their disrespect and mindfulness.